Last Updated: 20/06/2024
Welcome to Softfam. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, softfam.shop, and use our services.
1.1 Personal Information
When you make a purchase or interact with our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Non-Personal Information
We also collect non-personal information that helps us understand how our website is used, such as IP addresses, browser types, and usage patterns. This data is used to improve our website and services.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and provide personalized content. You can manage your cookie preferences through your browser settings.
2.1 To Provide and Improve Services
We use your personal information to process orders, manage your account, and communicate with you regarding your purchases. We may also use the information to improve our website and services based on your feedback and usage patterns.
2.2 To Send Promotional Communications
With your consent, we may send you promotional emails, newsletters, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails.
2.3 To Comply with Legal Obligations
We may use or disclose your personal information as required by law, to protect our rights, or to respond to legal requests and inquiries.
3.1 Service Providers
We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such changes and provide you with options regarding your information.
3.3 Legal Requirements
We may disclose your information if required to do so by law or to protect our rights and safety or the rights and safety of others.
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5.1 Access and Update
You have the right to access and update your personal information by logging into your account or contacting us directly.
5.2 Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us.
5.3 Data Protection
If you have any concerns about the handling of your personal information, please contact us. We will take reasonable steps to address your concerns and comply with applicable data protection laws.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Your continued use of our website after any changes signifies your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Softfam
Email: info@softfam.shop
